Clearer Call Charges – Effective 1st July

Do you ever dial numbers beginning 08, 09 or 118? They’re known as ‘service numbers’. You might use them to contact companies and services over the phone. The cost of calling these numbers varies a lot and so new rules are being introduced to make call charges clearer before you dial. From 1 July 2015, […]

Call Recording Compliance

Complying with legal and regulatory constraints, like providing audit trails for transactions and service agreements can put pressure on your business.