Business Partner

8x8 business contact center platform

8x8 is transforming the future of business communications.

By integrating voice, video, chat, contact centre and enterprise-class API solutions into one global, secure, reliable cloud communications platform, people are more connected and productive no matter where they are in the world.

At a technology level, 8×8 delivers best-in-class UCaaS (Unified Communications as a Service) and CCaaS (Contact Centre as a Service) to meet your demands for today and tomorrow. And if you’re ready to shift to the cloud, working with Westcon and 8×8 allows you to serve your customers with a leading cloud solution via the wholesale model, where you own the relationship with your customer.

1 million users in 160 countries
9 years Gartner UCaaS Magic Quadrant Leader
6 years Gartner CCaaS Magic Quadrant Challenger
260+ Technology patents
40,000+ users largest single UCaaS deployment

What's happening in the UCaas and CCaas Market?

Too many tools, not enough collaboration.

70% of companies are using between two and five different communication providers, while 22% are using more than six. And 47% are not happy with the ease of use. (8×8 Market Research conducted by Hanover Research).

A single solution

With 8×8 you get voice, video, chat and contact centre capabilities supported within the same core cloud platform, with 67% of 8×8’s customers using both UCaaS and CCaaS together.

8×8 X Series plans allow customers to reduce risks and costs associated with multiple vendors, enabling everyone to work more naturally and every business to be more successful.

One Central Cloud Solution

Voice, video, chat and contact centre capabilities in one platform, avoiding the inefficiency and risk of managing separate applications and multiple vendor solutions.

Improved Collaboration Across Any Channel

Perfectly matched to the increasingly agile needs of the modern workplace, allowing quick and intelligent collaboration across any channel.

Easy Deployment And Administration

Deployment is easy, ensuring that each user has the exact functionality needed, while tiered pricing and simplified administration help lower total cost of ownership.

Real-time Analytics And Reporting

Gain valuable insight into the effectiveness of your internal and external communications to maximise operational efficiency and deliver optimum business results.

Business Partner

8x8 business contact center platform

8x8 is transforming the future of business communications.

By integrating voice, video, chat, contact centre and enterprise-class API solutions into one global, secure, reliable cloud communications platform, people are more connected and productive no matter where they are in the world.

What's happening in the UCaas and CCaas Market?

IT Services

Telecoms

Infrastructure

Locations