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    IT Services

    We pride ourselves in offering tailored IT support that is proactive, cost-effective and delivers total peace of mind. Our aim is to develop a close working relationship with you, so we can understand your specific requirements.

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    Direct Voice & Data

    Telecoms

    Our expert and professional business phone systems enable you to never miss a call and stay connected with colleagues, partners, suppliers and customers.

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    Infrastructure

    Unlock the potential of your business with our large range of IT infrastructure services. We’ll proactively help your business to run more efficiently in today’s demanding digital world.  

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Telephone Systems

  • a reliable telecoms partner with over 35 years' experience in the sector.

connect your entire business with our reliable & affordable business phone systems

Our expert and professional business phone systems enable you to never miss a call and stay connected with colleagues, partners, suppliers and customers. Taking advantage of advanced tools and unified communications functionality you can boost the productivity and availability of your employees whether they are based in the office, at home or working remotely. All this ensures you deliver a first-class service at all times in an affordable and efficient manner.

With longstanding relationships with some of the leading names in the business telecoms marketplace, as authorised suppliers and partners, DVAD is best-placed to design and install an expert business phone system that is right for you. Whether you are looking for a hosted or on-premise phone solution, we offer guidance and assistance on what option is right for you.

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Hosted VoIP Phone Systems

  • Cloud-based system that provides real flexibility streamlining your business communications
  • Ideal for flexible working – at home, at work or on-the-go – with unified communications features
  • Avoid upfront costs and installation, save money with reduced call costs and have no hardware to maintain

On-Premise Phone System

  • Phone system housed at your business premises providing a reliable and proven communications solution
  • Capital expenditure required to purchase onsite equipment, so you are always in control of your service
  • Achieve added flexibility, visibility and control over your telephony infrastructure

Hybrid Phone System

  • A mix of both a hosted and on-premise system, so you can make calls using VoIP, digital or analogue lines
  • The resiliency, control and availability of on-premise with the immediacy, flexibility and functionality of hosted.
  • Added reliability, because if one type of line fails, it can instantly route calls to an alternative line.

A business telephone system is critical in today’s competitive corporate environment. Whatever the size or type of your organisation, it is essential to your day-to-day operation and an essential communication tool that supports the smooth running of everything you do.

  • Enhanced Functionality – Making best use of the advanced technology features available including call routing, voice messaging, voice conferencing, call recording, hot desking, remote working and desktop integration.
  • Handset Choice – our wide range of handsets means your business phone system can be tailored to meet the exact needs of the user. This includes the latest IP handsets for a flexible, agile and feature-rich unified communications solution.
  • SIP Integration – make great savings and gain added flexibility by connecting to the phone network via the internet. This future-ready technology is a highly resilient, scalable and secure solution with superior call quality and voice traffic prioritisation.
  • Managed Installation – we provide you with everything needed to make the most of your business phone system. Whether you need voice and data cabling, electrical services or AV equipment, our team of fully-accredited engineers carry out all works to the highest standard.
  • Ongoing Support – our maintenance services are designed to keep your office phone system running smoothly, giving peace of mind in any eventuality.

enquire today

Recommended telecom Services from dvad

Transform your business today with our most popular and highly recommended telecoms services:

Call Recording

CALL
RECORDING

Our business call recording solution is designed to enhance your customer service delivery by capturing the content of all telephone conversations and making it available quickly and efficiently.

Music on hold

Music on
Hold

No one likes being put on hold, but the reality is that over two-thirds of callers will spend some time waiting to speak with someone over the phone. Complete silence or a repetitive beeping sound is simply not acceptable and a sure way of losing valuable callers, perhaps forever. 

Video Conferencing

VIDEO CONFERENCING

Video conferencing offers a cost-effective and environmentally-friendly way of uniting your people and partners, as well as better engaging with new and existing customers. 

The Connexus Approach

The Connexus™ approach is the DVAD way of working.

It is a unique and specially formulated model that’s been developed and evolved over the last 35 years. We assess your needs, present bespoke solutions and provide dedicated support at all times.

Connexus™ combines a world-class product offering with connectivity expertise, delivered in a way that provides you with the voice, data and workplace infrastructure your business needs, now and for the future. Our in house experts designed the Connexus Approach™ to truly understand your business and this is why we are so successful at supporting our clients to evolve in an unpredictable world.

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Connexus logo
Accredited in-house support
Understand customers’ business needs
Bespoke solution designs to meet customer needs
Project managed installation
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what our customers say

“As part of a major reorganisation of our NHS client’s office space in Harrow, DVAD, who provide the VOIP telephony solution for the office, responded quickly and cost effectively to additional telephony requirements meeting a demanding timescale in an efficient manner. Thank you.”
Tim Pullan, Director, Ingleton Wood LLP

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what our customers say

“Dealing with DVAD was a very simple and enjoyable experience. We'd had meetings with other suppliers, and by contrast they were able to instantly recognise our needs and make an appropriate proposal. Crucially all of this was done in a jargon-free manner that was easily understood by the layman. The installation of our phone system was quick, painless and everything worked first-time. The installation engineer was very quick and unobtrusive and also gave us a good basic training session which got us started. Our salesperson Steve was in touch throughout and took care to follow-up afterwards. First class service."
Damien Mullen, Managing Director, Mullen & Mullen

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what our customers say

“DVAD have supported the growth of our business since 2004 and currently support our 22 sites from Exeter to Glasgow. Whether it is telephony hardware, security, call monitoring or relocation of a depot, they have always recommended the right solution for our requirements and budget”.
Chris Jowett AFI Group of Companies

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what our customers say

"We had been approached on numerous occasions by other communication companies suggesting ways of improving our existing Alcatel system, but no other company prior to DVAD offered such a competitively priced upgrade and had such a wealth of knowledge and experience regarding this particular system."
Jill Sunderland, Personal Assistant, Regent

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what our customers say

"We would have no hesitation in recommending DVAD to any company wishing to improve their telephone system."
Jill Sunderland, Personal Assistant, Regent

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what our customers say

“Throughout the transition of services from BT Featurenet to DVAD through contact communication we had the confidence that the project was in hand and there was minimal disruption to our service; When any questions did arise we have contacted the operations team who have provided us with clear and concise guidance.”
Sonia Latham, School Business Manager, Flockton CE First School

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