With the continual development of mobile devices today and the ease with which to access the internet, companies and their employees are increasingly taking advantage of remote working. Email and other web-based systems can be easily, but securely, accessed over the internet so workers can continue their daily activities as if they were in the office.
When it comes to business telephone systems, home working and mobile solutions are also available, enabling employees to integrate their mobile phones into office phone networks and managing calls as if they were at their desks.
Advantages of Mobile Devices
The evolution of smartphones and tablets has meant that employees can use their mobile devices to work whenever and wherever they are.
For field sales professionals, their cars have long-been their work stations but now their mobile offices can be fully functional with remote IT and phone solutions.
Not only are mobile devices useful out on the road, but they can also be of great benefit for working in the office. Making use of mobile apps or viewing content in tablet format can help employees do their jobs more efficiently.
Enabling workers to use their own mobile devices to help them fulfil their roles, companies are increasingly adopting BYOD (Bring Your Own Device) policies. This essentially means that workers are authorised to bring their own mobile devices to work and are permitted to access company applications and information through them. This arrangement not only saves the company money in purchasing mobile devices for their staff but is also thought to increase employee morale.
Benefits of Home Working
Not only is mobile working invaluable when employees are out on the road, but today’s technologies also enable workers to do their jobs at home. The ability to work from home is useful in many situations…
In the unpredictable British weather, a sudden and severe downpour of snow can block the roads and essentially bring the road system to a complete stand still. Enabling employees to carry on working at home means they don’t get behind on their activities and your business won’t suffer.
For many people today, home working provides a better work/life balance. For parents in particular, the flexibility of working at home is a huge advantage as it not only cuts down on travel time, but provides them with extra valuable time to spend with their children.
For many companies and employees today, home working is a daily occurrence. For new businesses especially, enabling employees to work at home alleviates the need for permanent business premises and office furnishings which ultimately cuts down on costs. By saving money on buildings and equipment, the company can invest in other areas which could really help their business grow.
How a Home Working Phone Solution Works
A remote worker can turn any phone into an office phone via a PC with internet access. Using Voice over Internet Protocol (VoIP) technology, a phone call is turned into voice data and travels across the internet in the same way an email does.
An advanced IP phone can connect to the office telephone system without any equipment other than a standard broadband connection and a router. The IP phone has built-in software which allows it to connect directly and securely to the main telephone network.
Using VoIP technology is not only a great way for remote workers to link to the office telephone system, but call charges are also lower, therefore saving your business money on calls, particularly when calling abroad.
Multi-Site Solutions
For businesses operating from more than one location, VoIP (Voice over Internet Protocol) can bring additional benefits.
In the event of a power failure at one of the sites, users with IP phones can automatically switch over and connect to another site. This enables them to continue to provide the same high level of service to customers and other contacts with no disruption.
With VoIP, a backup solution for voicemail can also be included so the service is always available in the event of any power disruption.
In Summary
Remote and home working business telephone solutions are ideal for enabling employees to access office systems and continue working even when they are away from the office. Telecommunications specialists’ Direct Voice and Data are experienced in the provision of home worker systems for Yorkshire businesses and offer a range of equipment and services tailored to individual business needs.
For more information, call 0800 84 999 84 or visit the Direct Voice and Data website.
