MPLS Network
Multi-protocol label switching doesn’t have to be complicated – it’s a lot simpler than it sounds. MPLS is simply a tool that can be used to efficiently and securely connect different business sites. That’s it! There are lots of clever ways to route the connection and add in different layers, but we can help you […]
What’s The Difference Between An IP And A Digital Phone?
At Direct Voice and Data we’re often asked what the differences between an IP phone and a digital phone really are; and which is best – especially where businesses are looking to upgrade their current phone system. As with most things in life there are pros and cons to either option, so we’ll try and […]
Business Telephone Music On Hold Solutions
Bespoke Music On Hold – Branded Voice Hold Messages Everyone knows music on hold can either enhance your Company or have a detrimental impact on callers.After the receptionist you Music on Hold is the next and potentially one of the lasting impressions callers have when telephoning your Company. Cliches, crackling sound, Greensleeves or silence “Am […]
Saving Money on Business Communications
If you like the idea of saving money, let us show you how to cut the cost of your Business communications permanently.
Benefits Of Adopting VoIP Technology
In today’s highly competitive business environment, keeping your organisation as productive and efficient as possible is key to being successful. To a great extent, this is dependent on the type of services a business offers, how effective those services are and to what degree they allow the firms to perform their duties in an effective […]
Benefits of Business Telephone and IT System Maintenance Support
Business telephones and IT systems are crucial tools for the majority of businesses today. Ensuring business operations run smoothly, liaising with colleagues and serving customers’ needs all rely on the presence of a robust and reliable communication system. But what happens when something goes wrong? The reliance on telecommunications technology today is huge and businesses […]
A Guide to Choosing a Business Telephone System
A business telephone system is a crucial element to the successful operation of your business. Helping your staff keep in touch with customers, colleagues, suppliers and agents, it’s central to everything you do. A well-designed telephone system can really help improve the day-to-day running of your business. Automatically managing your calls and routing them through […]
Business Telephone Systems for Retailers
The retail industry is big business. And with consumers today preferring to shop from the comfort of their homes via mail-order catalogues or via internet shopping, it’s more important than ever for retailers to ensure their communications systems are up to scratch. No longer do buyers expect to have to pop into their local store […]
Telecommunications Landmarks in West Yorkshire
The largest county in the United Kingdom, Yorkshire is renowned for its unspoilt countryside, its historical past and its fierce traditions. Often referred to as “God’s Own County”, visitors to Yorkshire can enjoy the vast Yorkshire Moors, the rolling Pennine Hills and the rugged heritage coastal areas at Whitby, Scarborough and Filey. To residents and […]
Using the Contacts Directory on the Avaya 1608 IP Desk Phone
The 1600 series of business telephones is a low cost family of quality desk phones from leading manufacturer Avaya designed to meet the basic communication needs of all types of businesses. The 1608 IP Desk Phone supports eight line appearances/feature keys with dual LEDs and includes several fixed feature keys for common tasks, including conference, […]
