Technology for Business Communications

Keeping up with technology for business communications Keeping up with the latest business communications technology has never been more important in today’s fast paced world.  It is no doubt intentional that Apple release new products periodically, the latest iPhone 7 having just come out this month.  Staying relevant plus competitive in the market and being […]

FTTP (Fibre to the Premises) Broadband Now Available

PRODUCT UPDATE! FTTP Broadband is now available….. Simply click ‘BT Wholesales Broadband Availability Checker’ to see if your premises have access to FTTP! What is FTTP? FTTP provides a fibre optic connection all the way from the customer serving exchange to their premises, whereas traditional Fibre Broadband or FTTC is a fibre connection from the […]

MPLS Network

Multi-protocol label switching doesn’t have to be complicated – it’s a lot simpler than it sounds. MPLS is simply a tool that can be used to efficiently and securely connect different business sites. That’s it! There are lots of clever ways to route the connection and add in different layers, but we can help you […]

What’s The Difference Between An IP And A Digital Phone?

At Direct Voice and Data we’re often asked what the differences between an IP phone and a digital phone really are; and which is best – especially where businesses are looking to upgrade their current phone system. As with most things in life there are pros and cons to either option, so we’ll try and […]

Is it time to upgrade your telephone system to VoIP?

It seems as though everyone is talking about IP Telephony and VoIP. But what are they exactly, and what is everyone so excited about? Essentially IP Telephony is a technology that allows you to make telephone calls over a broadband internet connection. Voice is sent over the internet, and forms a call – Voice over […]

Using the Personal Contacts Directory on an Alcatel-Lucent 4019 Business Telephone

The Alcatel-Lucent 4019 business telephone is a popular and high quality desk phone. The telephone consists of a wide range of features that users can benefit from to streamline their daily communications with customers, suppliers and colleagues. Here is a guide to using the personal contacts directory, helping you manage your database of contacts and […]

Direct Voice and Data Celebrate 30 Years of Business

Huddersfield based business telephones and IT system specialists Direct Voice and Data are celebrating 30 years in business. Established in 1984 following the deregulation of the telecoms market, the company started life as “Dial-In Telephones” with a shop in Huddersfield town centre. Within a year, the company was rapidly expanding, offering complete business system solutions […]

Cloud Communications Require Planned Approach to Deliver Long-Term Success

In today’s increasingly competitive environment, the key to success is to embrace communication tools that ensure flexibility, reduce overhead and investment risk, and are suitable for providing a secure working environment for remote and mobile staff. Most organisations choose to use IP telephony to achieve this, with a growing number exploring hosted telephony along with […]