Telephone Toll Fraud via PBX Hacking

Telephone toll fraud via PBX hacking continues to be the most popular fraud method, with an established $3.9b stolen globally. Hacking generally is set to steadily rise, especially with the adoption of M2M and the ‘Internet of things’ in our businesses and homes. Toll fraud uses sophisticated auto diallers to continuously search for weak passcodes. […]

Call Recording Compliance

Complying with legal and regulatory constraints, like providing audit trails for transactions and service agreements can put pressure on your business.